Business Analyst

Calling all data junkies, salesforce.com specialists, and business process zealots – we have a position just for you!

The Business Analyst – Sales and Marketing Operations leads, develops and documents business requirements that assist others in the development of internally-focused business solutions and provides for intermediate business analysis functions including:

• trend analysis
• specific account patterns
• forecasting and revenue estimation
• recommendations where sales and marketing can focus  to drive revenue growth

This role will support interdepartmental activities using Salesforce as a common platform. As a critical piece of business function and operation, the Sales and Marketing teams rely on nimble support relative to data management and extraction in Salesforce.

Essential Job Requirements and Skills

• Assists management in planning, resource allocation, and scheduling for various projects and initiatives.
• Ensures the development of quality documentation in support of sales operations, account management programs, territory planning, and marketing campaign planning.
• Strong attention to detail.
• Excellent communications skills in working with various departments to gather/share critical information.
• Comfortable working with spreadsheets and data.
• Ability to enter and extract data/information from our CRM (Salesforce.com).
• Excellent time management skills with the ability to multi-task, juggling multiple priorities and thriving in a flexible environment.
• Ability to meet project deadlines and deliver accurate results.
• Other duties as assigned.

Salesforce Responsibilities

• Reporting Maintenance and Troubleshooting
• Correcting data inputs after any change/adjustments
• Reports and Dashboards
• Desktop User Troubleshooting
• Third-party software integration (i.e. Pardot)
• User Management

Data Analysis Requirements and Responsibilities

• Intermediate to advanced Excel skills.
• Pivot tables, lookups, and formulae.
• Summary charts, reports, and dashboards.
• Data integrity and normalization.
• Creation of Excel-based templates, toolkits and reference tools for internal use.
• Creation of PowerPoint-based templates linked to summary charts for external distribution.

Desired Experience

• Bachelor's degree in Business or Computer Science required.
• 3-5 years of data analysis or project management experience.
• Familiarity with database management and queries - experience with SQL queries and related tools a plus
• 3+ years of Business Analyst experience specific to Salesforce.com including configuration and custom development preferred.

We offer an attractive salary, full benefits, and a convenient location near old town Alexandria. Email resume, cover letter, and salary requirements to careers@alexanderstreet.com.